They say there used to be a similar problem with one of the premade restaurants in Sims 4: A decoration was in the way preventing cooks from doing their jobs properly, and as a result guests couldn't be served. (That's why I said, why doesn't anyone test that $hit before releasing it?) But the restaurant I tried to eat in wasn't that one, the issue has since been fixed anyway, and all the other guests were served, only my sims weren't for some reason. I couldn't even complain to the waiter, but I did scribble nasty things on the table cloth before leaving. FEAR MY REVENGE, suckers!
You know, I'm trying my best to look past these flaws and not become one of those annoying people who spread negativity on the Sims forums by constantly complaining about everything, but this game is making it really hard for me. There's a bug around every corner, and while I do acknowledge that the developers are at least trying to fix their mess by releasing a new patch every month, I also have to wonder why some of those bugs made it past the testing phase in the first place (if there even was one), and question their logic because they often prioritise fixing minor annoyances over game-breaking bugs that players have been reporting since day 1. Yes, those annoyances should be fixed too, and I'm happy about every single one that goes away, but... Priorities, people.
Oh well, no restaurants for me then. At least my writers club seems to be working better than I expected (although knowing this game, I honestly didn't expect much to begin with).